Last updated: August 19, 2026
base-lagoon is committed to complying with the General Data Protection Regulation (GDPR) and protecting the rights of individuals whose personal data we process. This statement outlines how we fulfill our obligations under GDPR.
We process personal data based on the following legal grounds:
Under GDPR, you have the following rights regarding your personal data:
You may request confirmation of whether we process your personal data and obtain a copy of that data.
You may request correction of inaccurate or incomplete personal information.
You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when you withdraw consent.
You may request that we limit how we use your personal data in certain circumstances.
You may request transfer of your personal data to another service provider in a structured, commonly used format.
You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.
Where processing is based on consent, you may withdraw that consent at any time.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Specific retention periods vary based on the type of data and applicable legal requirements.
Personal data is processed and stored within the United Kingdom. Any transfers outside the UK are conducted in compliance with GDPR requirements, including the use of appropriate safeguards.
In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify affected individuals without undue delay and within 72 hours of becoming aware of the breach, as required by GDPR.
To exercise any of your GDPR rights, contact us at:
[email protected]
47 Union Street, Plymouth PL1 3EZ, United Kingdom
We will respond to requests within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.
If you believe we have not complied with GDPR requirements, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.